_edited.png)
Service Agreement
2. Subject of the Agreement
This agreement governs the rights and obligations of the parties in relation to the [service name or type] offered by the Service Provider over the internet.
3. Description of the Service
• The Service Provider undertakes to provide [service name/description] to the Customer under the terms and within the specified timeframe.
• Services are provided within the scope of tax exemption rights as defined in Article 20/B (repeated) of Law No. 193.
4. Payment and Tax Deductions
• The customer pays for the service via credit card or debit card through the PayTr system.
• After payment, a 15% tax deduction is automatically applied to the fee transferred to the bank. This amount is not refunded to the customer during the return process.
• The Service Provider undertakes to provide the service within the specified time after payment is completed.
5. Return and Exchange Conditions
• Unused Services:
If the service has been paid for but not used, the Customer may request a refund. The refund will be calculated on the amount remaining after deducting a 15% tax deduction.
• Services Used:
Returns or exchanges are not possible once the service has been used.
• Change:
Unused services can be exchanged for another service of equal value.
6. Obligations of the Parties
• Service Provider:
We are committed to providing the service completely and on time, and to resolving any technical issues that may arise in connection with the service.
• Customer:
The customer is obligated to pay the service fee on time and to provide all necessary information completely so that the service can be provided correctly.
7. Termination of the Contract
• The Service Provider reserves the right to terminate the contract for services for which payment has not been made or has been made incompletely.
• The customer may unilaterally terminate the contract if the service has not been used.
8. Dispute Resolution
Any disputes arising from this agreement shall be resolved under the jurisdiction of the Istanbul Courts and Enforcement Offices.
9. Entry into force
This agreement shall enter into force on the date it is digitally approved or read by the parties.